Privacy Policy
BellaBoo Cakes Surrey works to ensure that your privacy is protected when using our services. We take it very seriously.
This policy sets out how your personal data will be processed and protected. Please do stay updated on any changes to this privacy policy by visiting our website. This privacy policy only concerns BellaBoo Cakes Surrey customers and users of our online service.
Any information collected will be used solely for the purposes expressed at the time they are provided.
This information will never be sold, traded or rented, nor shared with third parties.
WHO IS RESPONSIBLE FOR YOUR PERSONAL DATA?
BellaBoo Cakes Surrey is the controller of the personal data you submit to us and is responsible for collecting, processing, storing and safe-keeping personal and other information as part of providing a service and carrying out our regular business activities. We manage this information in accordance with the Data Protection Act 2018.
Any questions regarding our processing of personal data should be directed to us via email: bellaboobake@gmail.com
SCOPE
Our Privacy Policy governs any kind of processing where we are acting as a data controller or co-controller (including collection, use, transfer, storage and deletion) of personally identifiable information (any information that may be used to identify a physical person, and any other information associated therewith) about natural persons. This policy applies to our processing of data collected through any means, actively as well as passively, from persons located anywhere in the world.
We are guided by the following principles when processing data:
We will only collect data for specific and specified purposes; we will make it clear at the point when we request your information, what we are collecting it for and how we are going to use it;
We will not collect data beyond what is necessary to accomplish those purposes; we will minimise the amount of information we collect from you to what we need to deliver the services required;
We will collect and use your personal information only if we have sensible business reasons for doing so, such as communication via email.
We will not use your data for purposes other than those for which it was collected, accepted as stated within this policy, or with your prior consent.
We will seek to verify and/or update your data periodically and we will accept requests from you for amendment of the data held;
We will apply high technical standards to make our processing of data secure;
Except otherwise stated, we will not store data in identifiable form longer than is necessary to accomplish its purpose or as required by law.
WHAT WE COLLECT:
We collect the following information:
Name
phone number
address
any relevant information pertaining to your order.
We will collect information from you when:
You place an order for our cake services
You contact us for information via our website or social media channels, by phone or email
HOW DO WE USE THIS INFORMATION
what we do with the information gathered is:
create and manage your personal account pertains to your wedding / cake order
to answer your queries and questions or inform you of any changes
provide you with information about our services that you request from us or which we feel may be of interest to you.
to ask for testimonials or references
Allow you to participate in the service you have chosen to do so
Notify you about changes to our service.
INFORMATION STORAGE
If you provide us with your email address it will be stored, along with your first name and surname via gmail. Gmail have their own privacy policy and will protect your data. You can find out more here https://policies.google.com/privacy
We will never sell or share your personal information with third parties.
LEGAL BASIS FOR PROCESSING YOUR DATA
The General Data Protection Regulation (GDPR) provides that processing of your data shall only be lawful if and to the extent that at least one of the following applies:
You have consented
For the performance of a contract
For compliance with a legal obligation which we must perform
To protect vital interests of your or another person
It is in the public interest
It is in the legitimate interests pursued by us or a third party
We collect data for the purposes set out above. We will have obtained your Data because you provided your consent to share it.
Data is managed to ensure that it is either erased from our system when it is no longer required for the purpose for which it was collected, retained for legal reasons or minimised and retained.
CONTROLLING YOUR PERSONAL INFORMATION
You have the right to request information about the personal data we hold on you at any time (free of charge once a year). If your data is incorrect, incomplete or irrelevant, you can ask to have the information corrected or removed. We cannot remove your data when there is a legal storage requirement, such as book-keeping rules or when there are other legitimate grounds to keep the data, such as unsettled debts. You can withdraw your consent to us using the data for marketing purposes at any time.
You can contact us by sending an email to bellaboobake@gmail.com
WHO HAS ACCESS TO YOUR PERSONAL DATA?
Any information collected will be used solely for the purposes expressed at the time they are provided. Information will not be sold, traded or rented with third-parties. We never pass on, sell or swap your data for marketing purposes to third parties. Data that is forwarded to third parties, is only used to provide you with the services mentioned above.
LINKS FROM OUR SITE
Our site contains links to and from other websites which are operated by individuals and companies over which we have no direct control. If you follow a link to any of these websites, please note that these websites have their own privacy and terms of use polices. We do not accept any responsibility or liability for these policies. We advise you to check the policies for third party sites before you submit any personal data to the website.
WEBSITE ANALYTICS & TARGETED MARKETING
We use website analytics to provide the best user experience and service to you and to evaluate and improve our site. We utilise a third-party data analytics service provider, Google Analytics which works with Insert your website holder analytics to improve our visibility and to monitor website browser behaviour and navigation across our site.
These third-party data analytics service providers collect this information on our behalf in accordance with our instructions and in line with their own privacy policies. Our service providers may collect the following data about the way you use our site, which will almost always be anonymised and aggregated before reporting back to us:
1. Number of visitors to our site
2. Pages visited whilst using the site and time spent per page
3. Page interaction information, such as scrolling, clicks and browsing methods
4. Source location and details about where users go when they leave the site
5. Page response times and any download errors
Other technical information relating to end-user device, such as IP address or browser plug-in
From time to time we may use the information collected about you to present you with targeted advertisements using platforms such as Facebook, Twitter, Google and/or Instagram.
CHANGES TO THIS POLICY & FUTURE PROCESSING
We do not intend to process your personal information except for the reasons stated within this privacy notice. If this changes, this privacy notice will be amended and placed on our website at www.bellaboocakessurrey.co.uk
We continually review our privacy practices and may change our practices, and subsequently, this policy, from time to time. When it does an amended privacy notice will be placed on our website
If you are concerned about how we are collecting, using and/or sharing your personal information, you can contact our Data Protection Officer Jacky Gardner via email bellaboobake@gmail.com.
This privacy notice was first published on 1st Sept 2022. It will be reviewed on or before 1st Sept 2023.
COOKIES:
A cookie is a small text file that is saved to, and, during subsequent visits, retrieved from your computer or mobile device. BellaBoo Cakes Surrey uses cookies to enhance and simplify your visit. We do not use cookies to store personal information or to disclose information, except for anonymous sales data generated by marketing activities, to third parties. We use two types of cookies: permanent and temporary (session cookies).
You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under “Help” in your browser. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device. Please note that if you choose to disable cookies, you will not be able to take advantage of all our features
.
THIRD-PARTY COOKIES
We use third-party cookies to collect statistics in aggregate form in analysis tools such as Google Analytics and for the purpose of marketing activities. The cookies used are both permanent and temporary cookies (session cookies). The permanent cookies are stored on your computer or mobile device for no longer than 26 months.
LINKS
The site BellaBooCakesSurrey.co.uk may include links to other websites which do not fall under our supervision. We cannot accept any responsibility for the protection of privacy or the content of these websites.